Privacy Policy
Last Updated: June 2026
1. Our Commitment to Your Privacy
At Petrasands, we cater to a highly exclusive clientele. We understand that absolute discretion and the safeguarding of your personal data are just as critical as the flawless execution of your itinerary. This Privacy Policy outlines how we collect, protect, and strictly utilize your information to curate your journey.
2. Information We Collect
To provide our bespoke travel and concierge services, we may collect the following highly sensitive information securely:
- Personal Identity Details: Full legal names, dates of birth, and nationality.
- Travel Documentation: Passport copies, national IDs, and visa information required for border clearance and meet & assist services.
- Financial Information: Secure payment details, wire transfer records, and billing addresses.
- Preferences & Lifestyle: Dietary requirements, medical needs, seating preferences, and specific luxury accommodation requests.
3. How We Utilize Your Data
Your data is collected for the sole purpose of executing your travel arrangements. This includes:
- Securing flight reservations, private aviation charters, and luxury hotel accommodations.
- Processing fast-track visas and arranging VIP meet & assist logistics at Jordanian borders and airports.
- Communicating essential itinerary updates, security briefings, and concierge confirmations.
4. Data Sharing & Elite Partners
We absolutely do not sell, rent, or trade your personal data. Your information is only shared on a strict "need-to-know" basis with our trusted third-party partners (e.g., luxury hotels, airlines, embassies, and private transport providers) strictly to facilitate your booked services.
5. Security & Data Protection
We employ enterprise-level security measures to protect your data against unauthorized access, alteration, or disclosure. All digital records containing passport details or financial information are heavily encrypted and stored on secure servers. Physical documents handled by our Amman headquarters are treated with the highest level of corporate confidentiality.
6. Your Rights to Your Data
You retain full control over your personal information. You have the right to:
- Request full access to the personal data we currently hold about you.
- Request immediate corrections to any inaccurate or outdated information.
- Request the complete deletion of your records from our systems post-travel (subject to local tax and legal retention requirements).
7. Contacting Our Privacy Desk
If you have any concerns regarding your data privacy, or if you wish to exercise your data rights, please contact our administrative headquarters in Amman directly:
Direct Email: privacy@petrasands.com
Corporate Address: Abu Bakr Al-Siddeeq St, Amman, Hashemite Kingdom of Jordan